Conotext Privacy Policy

Conotext, LLC is a company based in the United States offering digital marketing services to companies doing business in North America.

This Privacy Policy covers how Conotext, and the data controller or in some instances the data processor (“Conotext,” “we,” “us,” or “our”), treats information it collects and receives from its website located at conotext.com, any mobile or localized version of the website, and any other Conotext owned sites (collectively, the “Site(s)”), products, or services that link to this Privacy Policy.  It also covers the use of information we may collect through content available on third-party sites or platforms.

By using or accessing the Site and Services, you are accepting this Privacy Policy and all other policies or notices posted by us on the Site, and you consent to our collection and use of your information as described in this Privacy Policy, including that your information may be transferred to, and stored and processed in, the United States.

This Privacy Policy applies to personal data from the European Union and from Switzerland that is collected, used, retained, and processed by Conotext in the United States.

Privacy Shield Statement

Conotext complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union or Switzerland to the United States. Conotext has certified that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • Dispute resolution
  • Compliance with Legal Obligations
  • Third-Party Service Providers or Consultants
  • Accountability for Onward Transfer of Personal Data

 

What data do we collect?

Conotext collects the following data:

  • Your first and last name, email and/or postal address, telephone number or other information that, alone or in combination can be used to identify you (“Personal Information”) that you provide when you become a client or fill out a form on the Site;
  • Usage, viewing and technical data automatically collected from your computer or device through cookies and other technologies (described below), such as your device identifier or IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data;
  • Comments or other information you post on the Site;
  • Location information when you visit the Site, including location information provided by a computer or device interacting with the Site. Location information is only used for statistical purposes (most devices allow you to turn off location services); and
  • Information we collect when you interact with our content on the Site or on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.

Information from Other Sources. We might receive information about you from other sources and add it to your account information.  Such information may include contact information from business information database providers, which we use to update and correct our records, and search term and search result information from internet searches.

Special Categories of Personal Data.  We do not collect from users or process (a) the special categories of personal data defined by the European Union (“EU”) General Data Protection Regulation (“GDPR”); or personal data relating to criminal convictions or offenses.  Our Site is not meant for the processing of sensitive Personal Information.  Please do not send us, and do not disclose, any sensitive Personal Information (such as information related to racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise, as Conotext has no intentions of processing such sensitive Personal Information.

How do we collect your data?

You directly provide Conotext with most of the data we collect. We collect data and process data when you:

  • Inquire about any of our products or services or become a client.
  • Voluntarily complete a customer survey or provide feedback on any of our social media profiles or via
  • Use or view our website via your browser’s

How will we use your data?

Conotext collects your data so that we can:

  • Process your order, manage your
  • Provide you with requested information about our products and services.
  • Understand how effective our marketing programs are

How do we store your data?

We use appropriate security measures to protect the security of your personal information both online and offline. These measures vary based on the sensitivity of the personal information we collect, process and store and the current state of technology. We also take measures to ensure service providers that process personal data on our behalf also have appropriate security controls in place.

Please note that no service is completely secure. While we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

Marketing

Conotext would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Conotext from contacting you for marketing purposes.If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Conotext would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Conotext for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Conotext correct any information you believe is inaccurate. You also have the right to request Conotext to complete information you believe is incomplete. 

The right to erasure – You have the right to request that Conotext erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Conotext restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Conotext’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Conotext transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@conotext.com

Or write to us: PO Box 244, Eau Claire MI 49111

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Conotext uses cookies in a couple of ways on our website, including:

  • Understanding how you use our website
  • Advertising

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Conotext uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are
  • Advertising – Conotext uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Conotext sometimes shares some limited aspects of this data with third parties for advertising We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Conotext website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Children’s Information

This Site is not intended for use by anyone under the age of 13 nor does Conotext knowingly collect or solicit Personal Information from anyone under the age of 13.  In the event we confirm that we have collected Personal Information from someone under the age of 13, we will delete that information.  If you believe we have any information from a child under 13, please contact us using the contact details in “Contact Information” below.

Changes to our privacy policy

Conotext keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on June 30, 2019.

How to contact us

If you have any questions about Conotext’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@conotext.com

Or write to us at: PO Box 244, Eau Claire, MI 49111

Dispute Resolution

Within the scope of this privacy notice, if a privacy complaint or dispute cannot be resolved through Conotext, LLC’s internal processes, Conotext, LLC has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe under the Privacy Shield Dispute Resolution Procedure, please submit the required information to VeraSafe here:  https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/. Conotext is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Residents of the European Union or Switzerland may elect to arbitrate unresolved complaints but prior to initiating such arbitration, you must: (1) contact Conotext and afford us the opportunity to resolve the issue; (2) seek assistance from Conotext’s designated independent recourse mechanism above; and (3) contact the U.S. Department of Commerce (either directly or through a European Data Protection Authority or the Swiss Federal Data Protection and Information Commissioner) and afford the Department of Commerce time to attempt to resolve the issue. Each party shall be responsible for its own attorney’s fees. Please be advised that, pursuant to the Privacy Shield, the arbitrator(s) may only impose individual-specific, non-monetary, equitable relief necessary to remedy any violation of the Privacy Shield Principles with respect to the individual.

Compliance with Legal Obligations

We may disclose your or your end users’ personal information to a third party if (i) we reasonably believe that disclosure is compelled by applicable law, regulation, legal process or a government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of our services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. If Conotext is required by law to disclose any personal information of you or your end user, we will notify you of the disclosure requirement, unless prohibited by law. Further, we object to requests we do not believe were issued properly.

Third-Party Service Providers or Consultants

Conotext engages third-party service providers to carry out certain functions on our behalf. These providers are limited to only accessing or using our data to provide services to us and must provide reasonable assurances they will appropriately safeguard the data and the use of the data will be consistent with this notice.

Accountability for Onward Transfer of Personal Data

Conotext may share your data with third parties to fulfill purposes described in the section above.

Except as permitted or required by applicable law, Conotext requires third parties to whom it discloses Personal Data and who are not subject to the European Union Data Protection Directive 95/46 or an adequacy finding to either (i) subscribe to the relevant Principles or (ii) contractually agree to provide at least the same level of protection for Personal Data as is required by the relevant Principles.

If Conotext shares Personal Data with a third-party service provider that processes the data solely on Conotext’s behalf, then Conotext will be liable for that third party’s processing of Personal Data in violation of the Principles, unless Conotext can prove that it is not responsible for the event giving rise to the damage.  In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Conotext is potentially liable.